Capri by Fraser Frankfurt exterior
Capri by Fraser, Frankfurt / Germany

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    FAQs

    Where can I find the best rates?

    The best rates available on the internet can be found at https://frankfurt.capribyfraser.com/en. Don't forget to check out https://frankfurt.capribyfraser.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at reservations.frankfurt@capribyfraser.com or +49 69 1338877 888.

    Facilities And Service

    What are the services and facilities offered?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 Reception and Concierge services, Capri by Fraser, Frankfurt / Germany features Pow Wow Meeting Facilities, 24/7 Gym, Delite Grab & Go Bar, Drinx Cocktail Bar, Business Centre, Caprilicious Restaurant, Room Service, Spin & Play Laundry Room and more. For a full list of services and facilities, please visit https://frankfurt.capribyfraser.com/en/facilities.html.

    Are there fitness facilities provided?

    Yes, there is a 24/7 fully-equipped gym for our in-house guests.

    Is internet access provided?

    Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.

    What is the check-in time?

    Check-in time is 2.00pm.

    What is the check-out time?

    Check-out time is 11.00am.

    What time is breakfast served?

    Breakfast is served from 6.30am to 10.30am on weekdays and from 7.00am to 11.00am on weekends.

    What is the cost of breakfast?

    Breakfast is available for adults at EUR 18.00 per person or at EUR 8.00 per person when pre-booked. Prices exclude prevailing taxes.

    What are the available dining options?

    All-day dining is available at Caprilicious restaurant, grab & go meals are available at Delite or drinks and tapas are available at Drinx. All are located in the property. The fully-equipped kitchenette also provides you with the convenience to cook in your apartment. There is also an array of restaurants around the property. For more recommendations, please feel free to approach our Client Relations Executive.

    Are laundry services provided?

    Capri by Fraser, Frankfurt / Germany offers guests complimentary usage of "Spin & Play" laundry room. Dry cleaning service is also available at an additional charge. Please feel free to contact our Front Desk for more details.

    What are the type of beds provided?

    For 1 Bedroom apartments, there is 1 King bed.

    For Studio apartments, there is 1 King bed or 2 Single beds.

    Should you require more information, please feel free to contact us at reservations.frankfurt@capribyfraser.com or +49 69 1338877 888.

    Are baby cots and extra beds available?

    Yes, complimentary baby cots are available upon request.

    Please feel free to contact our Front Desk for more details.

    Are newspapers provided?

    Yes, complimentary newspapers are available at the lobby for your reading pleasure. National and international newspapers can also be delivered to the apartment upon request at extra charges. Please feel free to contact our Front Desk for more details.

    Are the residences disabled-friendly?

    Yes, Capri by Fraser, Frankfurt / Germany is disabled-friendly. Caprilicious, Drinx Bar and the "Pow Wow" meeting rooms are located on the ground level of the property with open plan and wide access suitable for wheelchair access. There is also a selection of apartments specifically designed for persons in weelchairs. The staff are well-trained and will be able to assist and facilitate access for our guests when required.

    Is on-site parking available and what is the cost?

    On-site parking is available at EUR 19.00 per 24 hours. Please approach the Front Desk for more details.

    Is airport shuttle service provided?

    Unfortunately, airport shuttle service is not available. However, limousine service or taxi can be arranged upon request. Please feel free to approach our Front Desk for more details.

    What is the cost of hotel/service residence limousine services?

    Limousine service is available at EUR 60.00. Taxi service is approximately EUR 45.00 Please feel free to approach our Front Desk for more details.

    What is the reception operating hours?

    The reception operates and is available 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

    Location

    How do I get to the hotel?

    By Taxi: 15 to 20 minutes from Frankfurt Airport.

    By Car: From the airport, take A5 towards Frankfurt City and A648 to Theodor-Heuss Allee/B44/B8. Continue on B44 and drive to Europa Allee which takes approximately 15 to 20 minutes.

    By Train/Metro/Tram: From the airport, take the S9 regional railway (S-Bahn) to Hauptbahnhof. Change to U4 underground line towards Bockenheimer Warte or tram number 16 towards Ginnheim and alight at Festhalle/Messe. Thereafter, walk towards Capri by Fraser, Frankfurt / Germany which is 10 minutes away.

    Vicinitiy

    Are there any recommended attractions in Frankfurt?

    Capri by Fraser, Frankfurt / Germany is ideally located in the centre of Frankfurt and within walking distance to one of the world`s largest exhibition centres, CBD and transportation systems. For a comprehensive list of attractions, please visit https://frankfurt.capribyfraser.com/en/attractions.html. For more recommendations, please feel free to approach our Front Desk.

    Where are the closest bank, ATM and exchange office located?

    There is an ATM in the Shopping mall Skyline Plaza, which is 300 meters away from Capri by Fraser, Frankfurt / Germany. There is a bank next to the mall. Exchange offices are located next to the main train station with can be reached within 15 minutes.

    Please feel free to approach our Front Desk for directions or more details.

    Policies

    What is the cancellation policy?

    The cancellation policy is stated in detail and varies with the type of offer selected.

    Should you require more information, please feel free to contact us at reservations.frankfurt@capribyfraser.com or +49 69 1338877 888.

    What is the maximum number of guests allowed in each residence type?

    The standard bedding configuration covers 2 guests in all apartment categories, however baby cot and/or extra bed can be requested for additional guest. There is a maximum amount of guests per apartment allowed by Health and Safety regulations.

    Should you require more information, please feel free to contact us at reservations.frankfurt@capribyfraser.com or +49 69 1338877 888.

    Are pets allowed?

    Yes, Capri by Fraser, Frankfurt / Germany is a pet-friendly property. Pets are allowed on request, subject to type and apartment category. Extra charges and deposit will apply. Should you require more information, please feel free to contact us at reservations.frankfurt@capribyfraser.com or +49 69 1338877 888.

    Location

    Address: Capri By Fraser Frankfurt

    42 Europa-Allee 60327 Frankfurt am Main Germany Tel: +49 69 133 88 77 888 Fax: +49 69 133 88 77 999 Email: reservations.frankfurt@capribyfraser.com

    Address: Capri By Fraser Frankfurt

    42 Europa-Allee 60327 Frankfurt am Main Germany Tel: +49 69 133 88 77 888 Fax: +49 69 133 88 77 999 Email: reservations.frankfurt@capribyfraser.com

    TripAdvisor users rated our luxury serviced apartments in Frankfurt 4.5 out of 5 from 512 reviews.

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